Privacy Policy

Last updated:

Introduction

Craftedlovecraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we look after your personal information and tell you about your privacy rights.

Information We Collect

We may collect information that you provide directly to us when you contact us through our website, including:

  • Your name and contact information
  • Email address
  • Phone number (if provided)
  • Any messages or inquiries you send to us
  • Project details and preferences you share during consultations

We may also automatically collect certain information about your device when you access our website, including your IP address, browser type, and browsing patterns.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Provide our tailoring and alteration services
  • Communicate with you about your projects and appointments
  • Send you updates about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability

To exercise these rights, please contact us using the information provided on our contact page.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@craftedlovecraft.cv.